Informatica Support Mobile allows you to view and update case status in real-time. This App notifies you to take action on issues that are waiting for your inputs.
Informatica Support Mobile provides effective service request management, including
•Quick Project Dashboard to depict cases waiting on Informatica or that requires your action.
•Easy drill-down to Service Request Activities.
•Personalized view of your service requests.
•Quick Reply option on an activity.
•Real-time updates on Informatica support tweets.
•New product and hotfix announcements.
•Option for calling Informatica Support.
•Watch Support Videos and Support Webinars
•Track Change requests
•Recent Recommendations personalized for your environment
All the above features are available for Mission Critical and Enterprise customers who have a valid Informatica Support contact.
Other customers can use the App as a convenient way to view support tweets and announcements.
For feedback and issues regarding the App write to us at [email protected]